• Main Office

    1-888-864-4442
  • 785 Westney Rd. S, Unit 22

    Ajax, ON, Canada L1S 7G1

Panther Medical Canada: Standard Terms and Conditions Commercial Policy (April 8th2019):

ORDER PLACEMENT:

  1. All purchase orders must be emailed as a Purchase Order to orders@panthermedical.ca
  2. All purchase orders must in typed format, sent as a PDF file, on purchasing entity letterhead

ORDER SHIPPING:

  1. All purchase orders received before 2:00pm EST will be shipped out same day by Standard ground Purolator Courier.
  2. All orders will be charged the standard Purolator charge for the shipment as charged by Purolator at time of shipping.
  3. Next day delivery rush orders will charged the Expedited Purolator charge as charged by Purolator at time of shipping

PRODUCT RETURNS:

  1. For all product returns , please contact orders@panthermedical.ca to request a Panther Medical Canada Return Goods Authorization Number(RGA#).
  2. Any product that is shipped to Panther Medical Canada without a PMC RGA # issued will not be accepted.
  3. When a RGA # is obtained, please ship the product pre-paid to Panther Medical Canada with the RGA # clearly marked on outer package/s containing the product return.
  4. All product being returned with a RGA # must be in sterile, re-sellable condition and a copy of the invoice must be attached.
  5. 15% restocking fee if the  product is returned within 30 days of original purchase date, no credit will be given if the product is returned after 30 days of the original purchase date.

PAYMENT TERMS:

  1. 30 days Net on Invoice from date of invoice. No statement will be issued.
  2. 1% discount given if the invoice is paid within 10 days of Invoice issuance date.
  3. 1.5% monthly interest on invoices not paid within 30 days of original invoice date.

NOTES:

  1. This policy is subject to change without prior notice.